HR Platform for Call Centers

Shift Planner

With flair's shift-planner, your team can drastically decrease the amount of time you spend on making a schedule by automating your processes.

• Skill-based demand planning
• Invite employees from different locations
• Time-Effective Predefined Templates

Your manager can use predefined shifts and add necessary adjustments to fit your daily needs. Your employees will also benefit through the increased flexibility that we offer with our open shifts feature.

Recruiting

Flair offers organized and adaptable data presentations with a configurable data overview to meet your demands. Tracking the Recruiting process could become a time-consuming hassle. That is why flair makes sure your team has the most efficient process when it comes to monitoring recruiting stages. We enable you to immediately work with candidate data, upload various files in one go, and send customizable emails to the team and candidates.

• You can access Kanban and list views for a pleasant analytical experience
• Send emails in bulk to save your time, all with a click of a button!

Keeping in mind that each company is individual, we provide a customizable way of managing the recruiting process internally. Your internal recruiting experience ranges from a diverse notification system with customizable emails, easily configurable referral bonuses, and automated recruiting reports to drive improved performance.

Time Tracking

Increase your employee satisfaction with our time-tracking feature! Simply start, pause, and stop your time-tracking as you are working. Additionally, your team can leave a note on every time-track to keep you up to date with their progress. With flair, you can track your time from anywhere!

• Website - an excellent overview of your progress
• Desktop - control your time while working on your tasks
• Mobile app - enabling location-based tracking

Flair enables you to monitor performance, allowing you to get rid of chaotic paperwork and capture everything in one report. This feature automatically generates reports on your employees’ working hours for you to export and use for payroll. Employees and managers can access timesheets at any time.

Salesforce

There are many benefits to implementing flair. One of them being Salesforce and the possible Service Cloud integration, which could be automated for your specific needs.

All you will need is a Salesforce license for your HR manager, while your team can use the Employee HUB.