How Axis Interior Systems Built a Polished HR Culture

Laying the Groundwork for Success

Based in the USA, Axis Interior Systems is a flourishing merit shop flooring contractor renowned for its expertise in all types of commercial floor coverings.

With a team of more than 40 skilled professionals, they have mastered the art of transforming spaces through intricate terrazzo patterns and carpeting solutions alike.

As a company with a strong focus on attention to detail, it was crucial for them to find an HR solution that could align seamlessly with their entire workforce. This led them to flair.

Axis Interior Systems has a diverse workforce, from office-based administrators and salespeople to employees who work on the road such as drivers and laborers. The enterprise operates from four locations across Ohio, with many staff members split between office work and construction projects on the road.

The company has been able to successfully integrate the flair solution across a diverse network of workers, with the different strata of employees each finding their own value and use cases within the solution.

Michael Ansari, Chief Executive Officer of Axis Interior Systems, is delighted with the flexibility of flair. He explains how it has laid the groundwork for a top HR culture that fits with the company’s operations. “flair has a great ability to be customized,” he explains. “So it was great to be able to format our way of working into flair.

“The flair solution actually plays a big role in our culture now. We have taken formal culture training – our HR team, chief financial officer, and operational leaders – and we have been able to utilize many of flair’s features to share our culture with everyone in the organization.”

Michael says he can confidently give flair an “A rating” for performance and customer support.

Before flair, the HR structure of Axis Interior Solutions was “extremely fragmented” to pull together, according to Mr. Ansari. This system may have worked but it was a “time-consuming” pursuit, involving a lot of spreadsheets and documents.

Since 2022, flair has been able to provide Axis Interior Solutions with a sound human resources foundation on which they have built a series of great HR processes that work for all employees.

”What flair was able to do for us was bring harmony into our process. flair brought a very good HR framework for us to work inside of. It gave us a system of protocols so that we could communicate internally and manage HR with our employees. We now have an effective software that is definitely helping us,” says Michael.

Axis Interior Systems considered a number of HR solution alternatives but decided to onboard with flair due to its cost benefits and connection to Salesforce.

”What really tipped the balance for us was that we liked how flair integrated with Salesforce. It lives in that ecosystem quite nicely,” according to Jason Casson, a manager at Axis Interior Systems.

”It also gave us the piece of the puzzle that we were trying to figure out between employees and the administrative side.”

Highly Rated Customer Support

At flair, we take immense pride in our commitment to supporting and assisting our clients. We recognize the challenges that come with enhancing HR structures, which is why we are thrilled to be able to adapt to the needs of Axis Interior Systems and get a thumbs up.

“One of flair’s biggest assets is the support that we get from the Customer Success team,” says Jason.

“In cases where we can’t get an immediate resolution, they can give us a workable alternative in the meantime. I rate customer support highly. flair has always been very responsive even with the time difference and the team has been very thorough in understanding what we are trying to do.”

flair is designed to boost collaboration between teams, including management and employees. One of the biggest benefits, according to the management of Axis Interior Systems, has been the ability to enhance employee engagement, including provisions to formulate employee one-on-ones and identify collective goals.

”Overall, it is our opinion that flair is an agile and adaptable module,” says Michael.

“We have been very happy with the progress we have made in the implementation of our needs. At Axis, we look forward to growing our business with flair, continuing enhancements, and future developments.”

At flair, the feeling is mutual. We are thrilled to have the opportunity to assist Axis Interior Systems and its diverse network of staff.