What should be in a job description?
A great retail sales associate job description walks the line of being detailed enough to fully describe the position yet lean enough that it's still an easy read. If it's too wordy and long, candidates could skip it altogether. But if it's not detailed enough, you risk facing an abundance of unqualified applicants.
If you choose to write with a bit of originality to showcase the unique vibe of your company, that's great - but if you go too far, you risk losing more serious applicants.
Get the right people interested by choosing a specific, targeted job title. It's common for job seekers to search for jobs based on exact keywords.
Put yourself in the shoes of your applicants. For best results, avoid internal company jargon and go for a more standardized job title. For example, the job title Junior Retail Operations Manager is a better choice for a job title than simply Manager.
Begin with a strong hook. If the job title got their attention, then this is your chance to keep them reading. Include an overview of the role. Mention its level of seniority and the level of responsibility it demands. Explain how this role impacts the rest of the company. Answer the question: Why does this job matter?
This can also be a fantastic opportunity to mention the company's mission. But remember that applicants are probably scrolling through many JD's before landing on yours. After reading so many company missions and job purposes, everything starts to blend together. Keep it concise and informative. It's okay to summarize.
Responsibilities and Duties
Outline the job duties of the position using bullet points.
- What tasks need to be performed?
- Why, how, where, and when do the tasks need to be performed?
- What decisions have to be made in this role?
- Identify areas of direct and indirect responsibility
- What are the financial responsibilities?
- Indicate if there is any supervisory responsibility
Think about what your ideal candidate would be like. Do they have strong interpersonal skills, a positive attitude, and enjoy working on a team? Now is the time to create a wish list.
If you need candidates with a pre-existing level of job knowledge (such as education, previous work experience, special skills, or abilities), this is the time to say that. If you are looking for someone with years of experience, use an exact number.
Focus on the minimum requirements you require for someone to succeed in this position. If you want to see their CV or a cover letter, ask for it here. If you want to list nice-to-have qualifications, you can create an additional section following this one and do so there. When you're ready to conduct interviews, you can download flair's guide here (insert link).
Where is the job? You can improve your job application's ranking in the search results by including its location. What are the working conditions? Describe the working environment and any physical requirements for the role (such as lifting heavy boxes or standing up for long periods of time).
Another critical thing to mention is the working hours required for this position. Include whether or not the candidates would be working the night shift, weekends, always be on-call, and whether the job is full or part-time.
Explain how you would like your candidates to apply, through email, clicking another link, etc. You can also include your company's equal opportunity disclaimer here.
Benefits and Perks
This is an optional section, but including these may help set your job description apart.