The retail sector typically has a higher employee turnover rate than most other industries. To prevent short staffing, it’s vital for both small businesses and large retail chains to have quick and efficient hiring processes. Having an applicant tracking system (ATS) in place can help retail companies streamline candidate evaluations and communication, leading to faster time-to-hire.

At the same time, constantly hiring, training, and onboarding new employees can be costly and eat into HR budgets. For that reason, employee retention is becoming a top priority in retail. The best HR strategy for retail businesses is to improve the employee experience so that the top-performing team members stay for a longer time.

Employee scheduling and time and attendance management are two other primary concerns for HR teams. For this reason, more and more retail businesses are switching to modern human resource management systems (HRMS). An HRMS provides more flexibility in shift planning, updating shift schedules in real-time, and reducing time-consuming, manual processes.

Such systems are able to link shift plans with employee data, time-tracking tools, time-off calendars, and payroll software. This makes employee scheduling significantly easier and more efficient for retail HR managers.

flair comes with a range of features that can support retailers in recruitment. Firstly, our career portal builder provides an easy way for retail businesses to create their own career pages. These pages are an effective way to showcase your retail brand and employee benefits, which are important factors in attracting top talent. The job application forms are customizable and easy to use, making it easier for candidates to apply, while giving recruiters all the information they need.

Our Recruiting app also serves as an applicant tracking system (ATS). You can use it to automate candidate communication and evaluate applicants throughout the hiring process. AI candidate screening can help you to quickly prioritize the top candidates and integrated e-signatures let you seal the deal faster than before. Not only does this improve the candidate experience, but it also saves recruiters a great deal of time.

Once you’ve made your selection, new hires can be quickly converted to employees within the flair solution. You can prepare new hires for their first day with pre-onboarding templates that allow you to gather the necessary employee data and documents. You can also personalize onboarding workflows with tasks, documents, checklists, and videos to give your new hires a welcoming, engaging, and productive start to their new job.

Our solution comes with all the time and attendance features a retail business needs. Using our time tracker, employees can clock in via web browser, mobile app, or by scanning an RFID badge or fingerprint on an integrated physical time clock. Employees can request changes to time entries, which will be approved by their manager. This ensures that your timesheets are as accurate as possible.

We also offer employee self-service features for requesting time off and swapping shifts. You can customize leave policies to align with your company culture as well as applicable local laws. Employees can then see their remaining paid leave, while managers can check which team members are off on any particular day. This helps simplify workforce management and prevent understaffing.

What’s more, our shift planner gives retail businesses much more flexibility compared to conventional employee scheduling. Managers can see at a glance how many hours per week each employee is scheduled to work, making it easier to plan for part-time and temporary staff. You can also assign skills to employees, ensuring that every shift has enough trained and qualified staff members to cover every task reliably.

These features allow you to prepare payroll accurately and efficiently. And when it comes to payroll processing, flair integrates seamlessly with many international and local payroll providers.

flair includes a number of employee engagement, employee recognition, and performance management features that can boost morale and help reduce employee turnover. In the fast-paced retail environment, it can be difficult to make time for check-ins between managers and staff. With flair, managers can customize performance reviews or check-ins using the flair HR app and then schedule an employee’s participation via the Employee Hub.

With integrated goal tracking and peer reviews, flair provides the basis for fairer and more constructive employee feedback. Managers and employees can work together to identify meaningful next steps, such as training and development initiatives, wage adjustments, bonuses, and promotions.

flair also facilitates greater interaction between colleagues. Create multiple types of employee surveys, from short pulse surveys to more detailed questionnaires, and get actionable feedback. And you can also recognize your top performers by sending text or video messages to show appreciation for excellent work.

flair offers much more than the typical HRIS or HCM solution. Our functionality covers the entire employee lifecycle, from hiring to core HR processes and beyond. This eliminates the need to have multiple, separate apps and programs for each HR function. You gain a single source of truth for your retail workforce.

What sets flair apart is the fact that our solution is built natively on Salesforce, the world’s leading CRM platform. This means you can integrate your HR data with other business-relevant insights and use powerful reporting functionality to analyze your retail businesses’s performance.

Choosing a Salesforce-native solution also means greater data security. The Salesforce platform boasts some of the most advanced security technology available, helping you to protect sensitive data. It is also extremely scalable and ideal for businesses operating in multiple locations. So when your business is ready to expand, flair will grow with you.

Absolutely. flair can handle the complexities of managing a diverse and often part-time workforce. Our solution meets the unique needs of the retail sector, providing shift planning calendars that accommodate varying positions and schedules. The flair Employee Hub portal also enables staff to log in remotely and check upcoming work times or interact with HR managers and department leads about topics such as leave.

Part-time employment often comes with specific compliance considerations. flair addresses these intricacies through the HR app on Salesforce. Its features help retail businesses tailor their HR management to local labor laws. This includes the easy tracking of working hours and the creation of flexible workload templates. For example, hourly-based workload templates allow for better control and organization of tasks in a workplace where working hours may vary.

flair also enables HR teams and management to categorize different types of leave for part-time staff, while the platform’s self-service document management features are perfect for distributing paperless payslips.

Our HR solution, built on Salesforce, offers a sophisticated suite of analytics and reporting tools tailored to meet the needs of retail businesses. By tapping into flair data dashboards, companies can dig into what's happening behind the scenes. For example, gain insights on staff turnover, calculate how many staff are in their probation period, crunch the numbers on cost per hire, or find out the number of personnel leaving at any given time.

With integration into Salesforce, flair aligns HR data with sales performance metrics. For example, seamlessly integrate flair’s HR analytics with other Salesforce modules like Tableau or Sales Cloud. This interconnected approach ensures that HR insights contribute directly to overall business strategies and operational efficiency.

Incorporating flair into your retail business is a smooth and straightforward process that typically takes 4-8 weeks. Our modular pricing plan allows you to choose only the features that you need. Connect with our sales team to arrange a demonstration and explore how flair can be customized to address your unique HR requirements.

After showing you the advantages that flair could bring to your organization, our Customer Success team will lead you through the implementation steps. This ensures that the solution seamlessly integrates with your retail operations. Explore how flair can enhance efficiency and cut costs for your company by scheduling a complimentary demo today.