The Number One HR Solution on Salesforce

  • Become a Partner
  • Company
  • Contact Us
  • Login
120 Automation Statistics: Business, Machine Learning and Challenges

120 Automation Statistics: Business, Machine Learning and Challenges

120 Automation Statistics: Business, Machine Learning and Challenges

Free demo

The only HR Software without Limitations

Let's talk about automation – it's a game changer in our tech-driven world, reshaping everything from how we work to how we relax at home. Think less sci-fi and more about the intelligent, practical ways automation is slipping into our daily lives.

This isn't just about fancy gadgets; it's about how these advancements make our lives easier, more efficient, and more exciting. In this article, we're diving into the heart of automation, exploring how it's shaking things up across various sectors and looking at the incredible opportunities and the tricky challenges it brings.

Editor's Top Picks
  • 78% of executives say scaling AI use cases to create business value is a top priority. 11
  • 88% of small business owners say automation enables competition with larger companies. 20
  • In 2022, the worldwide market for industrial process automation was estimated to be $58 billion. Forecasts suggest it will expand to $96 billion by 2030, achieving an annual growth rate of 5.4% between 2023 and 2030. 24
  • Over 80% of managers are speeding up workflow automation and promoting remote work, with 74% of employees willing to upskill or retrain. 25
  • Global spending on AI was around $342 billion in 2021, with projections of an 18.8% growth rate in 2024, aiming for $500 billion. 54
  • Key Automation Statistics

    Automation transforms our world, making things faster and more efficient than ever. It's not just about robots; it's about intelligent tech making life easier. It's everywhere, from industry to your living room, seamlessly blending into our daily routines. Let's look into how this cool tech is changing the game in the most practical ways.

    • 50% of work today is automatable.4
    • 37% of human resource job functions are frequently automated.5
    • 57% of companies use HR automation to improve employee experiences.6
    • 56% of companies employ AI in HR to automate repetitive tasks.7
    • 51% of companies use automation for cost savings.8
    • 97% of employers plan to increase the use of recruiting technology.9
    • 54% of HR professionals view automation as a tool for better task focus, not a job threat.10
    • 80% of job seekers are discouraged by the lack of application status updates but 3.5 times more likely to reapply if updated.11
    • 78% of executives say scaling AI use cases to create business value is a top priority.11
    • 93% of millennials prioritize up-to-date technology in job choices.12
    • 45% of HR professionals believe automation will enhance future recruitment.13
    • 40% of companies using HR automation reports provide transparency in combating bias.14
    • 36% of HR professionals need onboarding automation to improve the process.15
    • Automating onboarding increases new hire retention by 16%.16
    • Automation could increase global productivity growth by 0.8-1.4% annually.17
    • 31% of businesses have fully automated at least one function.18
    • 76% use automation for standardizing daily workflows, 58% for data reporting, and 36% for regulation and compliance.19
    • 88% of small business owners say automation enables competition with larger companies.20
    • 65% of knowledge workers are less stressed due to automating manual tasks.10
    • 15.7% of 20-24 year olds are in jobs with high automation risk.21
    Benefits to Automation

    Automation streamlines operations, significantly boosting efficiency and accuracy across various tasks. Businesses are increasingly adopting it to stay competitive, reduce costs, and enhance productivity. This shift propels growth and frees employees to focus on creative and strategic roles, amplifying human potential and job satisfaction.
    • 56% believe governments should protect jobs from automation.10
    • Nearly 70% of workers see automation as a chance for higher-skilled work.22
    • 24% of employers would automate jobs to reduce operating costs.10
    • Only 2% of respondents have all business processes modeled for large-scale automation readiness.23
    • Business process automation is widely deployed, with 57% beyond piloting.10
    • The most common automation tasks are data entry (38%), document creation and organization (32%), lead management (30%), and inventory management (27%).10

    Automation offers significant benefits in the workplace by accelerating processes and minimizing errors. It lets employees concentrate on higher-level tasks, improving productivity and job satisfaction.

    This move towards automation helps businesses operate more efficiently and stay ahead in their markets. In the following section, we'll dive into how business automation, in particular, can make a real difference, enabling companies to be more responsive and competitive.

    Business Automation Statistics

    Did you know that paid activities could be automated using technology? This shift is about improving accuracy and creating innovation within the workplace.

    By embracing automation and intelligence amplified, companies can stay competitive, respond more swiftly to market changes, and provide better services and products, making it an essential element in the modern workplace's toolkit.

    • Sales productivity sees a significant boost of 14.5% with marketing automation, alongside a 12.2% decrease in marketing expenses.101
    • Estimated revenue for the Business Process Automation (BPA) market in 2023: $13.7 billion. The BPA market is expected to grow to $41.8 billion by 2033, at a CAGR of 11.8% from 2023 to 2033.1
    • Cloud-based BPA software is projected to lead the market by 2033, with an estimated $22.9 billion, due to its cost-saving and efficiency benefits.1
    • In 2022, on-premises BPA software deployments accounted for over 60.1% of the market share globally.1
    • North America currently leads in adopting automation solutions, dominating the global BPA market.1
    • South Asia & Pacific is predicted to be the fastest-growing region in the BPA market, with demand expected to increase four times from 2023 to 2033.1
    • Automation impacts nearly all industry sectors in India, with at least 30% of activities automated.1
    • The US BPA market is forecasted to represent about 84.3% of the global market share by 2033, driven by factory automation and industry 4.0 technologies.1

    The Value of Technology in Business Process Automation

    The Value Percentage (%)
    Analytics 49%
    Automation 47%
    Cloud 30%
    Mobile 25%
    Social 12%

    Hyper-automation represents a strategic, business-focused method that combines the synchronized application of various technologies, tools, and platforms. This includes Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), contemporary Enterprise Resource Planning (ERP) systems, and low-code and no-code development platforms.
    • In 2022, the worldwide market for industrial process automation was estimated to be $58 billion. Forecasts suggest it will expand to $96 billion by 2030, achieving an annual growth rate of 5.4% between 2023 and 2030.24
    • In 2023, 20% of manufacturers in the industrial equipment sector are expected to implement remote Internet of Things (IoT) capabilities, marking a significant rise from an almost non-existent adoption rate in 2021.24
    • Integrating AI, machine learning, iPaaS, and other technologies, hyper-automation is emerging as a key BPA technology to maximize business activity automation.1
    • Automating social media posts and advertisements can save six hours each week.102
    Industrial process automation involves leveraging computer technology and hardware to oversee and manage industrial operations, including inventory management, manufacturing, and the production of goods.

    Automation in business streamlines tasks increases productivity and reallocates human resources to more strategic initiatives, driving business growth. The transition to automation enables more competent work practices and nurtures innovation. Moving on to the next section, we examine automation's role across different departments; automation's importance is undeniably important for operational success.

    Workflow Automation Statistics Across Different Departments

    Workflow automation transforms departments' operations by making processes faster, more accurate, and consistent across the board. From finance to HR, it reduces manual errors and frees employees to concentrate on work that adds value.

    This shift improves operational efficiency by eliminating repetitive tasks. As we dive into the specifics, it's clear that integrating automation is vital for any organization looking to optimize performance and create a dynamic workplace culture.

    • The surge in digitization and a strong emphasis on optimising business operations drive the need for advanced workflow automation management systems. This market is projected to experience remarkable growth, skyrocketing from $4.8 billion in 2018 to exceed $26 billion by 2025.2
    • The workflow management system market was valued at $11.59 billion in 2023, growing at a CAGR of 33.3% from 2023 to 2030, with an estimated market value of $86.63 billion by 2030.2
    • Small and medium-sized businesses could tap into a $1.6 billion market opportunity with workflow automation by 2026.25
    • Currently, 36% of organizations use business process management software for workflow automation; 50% of leaders aim to automate repetitive tasks further.27
    • Automation could require 40 to 160 million women to transition into new jobs.26
    • Over 80% of managers are speeding up workflow automation and promoting remote work, with 74% of employees willing to upskill or retrain.27
    • 24% of companies now implement low-code automation systems, with an additional 29% planning adoption to streamline operations and enhance data utilization.27
    • With 85% of data being unstructured, workflow automation saves time and reduces errors.28
    • Task switching leads to a 40% productivity loss, which can be mitigated by automating routine processes.29
    • Inaccurate data costs US businesses $3 trillion annually.30
    • 31% of business leaders acknowledge that automation software brings cost-saving benefits.31
    The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

    Bill Gates, American Businessman, Investor, Philanthropist, Writer and former CEO of Microsoft
    • Automating tasks could save employees about 240 hours annually, and leaders believe it could save them 360 hours.33
    • For marketers that don't use automation, 40% plan to implement it.34
    • 77% of marketers reported higher conversion rates with marketing automation.35
    • 51% of companies currently utilize marketing automation, with 58% of B2B companies planning to adopt it.36
    • The marketing automation market is expected to be $8.42 billion by 2027.37
    • Marketing automation has led to an increase in leads for 80% of users.38
    How Workflow Automation Assists Businesses

    Workflow automation can improve departmental operations across industries, streamlining tasks to ensure a smooth collaboration and integration process. Businesses are increasingly adopting it to stay competitive, reduce human error, and allow employees to focus on higher-value work. This shift boosts productivity and significantly improves job satisfaction by removing monotonous tasks.
    • B2B marketers using automation see a 10% increase in sales pipeline contributions.39
    • Over 60% of companies outsource some aspect of marketing automation.40
    • 43% of marketers prioritize improving productivity with automation strategies.40
    • 63% plan to increase their marketing automation budgets soon.41
    • 75% of businesses use at least one form of marketing automation technology.41
    • Engineering and IT departments manage about 40% of a company's automation efforts.42
    • Nearly 80% of healthcare providers plan to increase digital solution investments significantly within five years.43
    • Retail automation investments, particularly warehouse automation, are projected to reach $51 billion by 2030, growing at a 23% CAGR.44
    • By the end of 2024, 69% of managerial tasks could be fully automated.45
    • 70% of companies view automation as crucial for building more efficient teams.46

    Workflow automation allows employees to focus on more strategic and creative aspects of their jobs, enhancing job satisfaction and overall workplace morale. By automating routine tasks, businesses can allocate resources more effectively, leading to improved operational efficiency and a competitive edge in their industry.

    As we look forward to integrating AI and machine learning in automation, these technologies promise to further refine and personalize the automation process, opening new avenues for innovation and efficiency in the workplace.

    AI and Machine Learning in Automation Statistics

    Artificial Intelligence (AI) and Machine Learning (ML) is taking the workplace automation by storm, boosting efficiency, and freeing employees for creative tasks. These technologies could add $15.7 trillion to the global economy by 2030, highlighting their crucial role in economic growth and productivity.47

    • 31% of organizations express concerns over potential job losses and labor displacement due to AI and automation.48
    • 88% of finance and insurance executives, alongside 76% in IT, have fast-tracked their AI and automation efforts.49
    • Between 10-25% of banking operations are now automated through AI.27
    • 84% of Intellectual Property (IP) professionals in the US and Japan perceive a significant risk of AI-enabled criminal activities.50
    • In 2023, 40% of extensive enterprise Infrastructure and Teams (I&O) teams adopted AI-enhanced automation, enhancing IT productivity and scalability.51
    • 60% of retailers have integrated AI, a jump from 35% the previous year, marking the most significant industry increase.52
    • Machine learning adoption is driven by 38% of companies to reduce costs, 34% to improve customer experience, and 17% to increase conversion rates.48
    • 73% of executives have launched intelligent automation initiatives combining AI and ML.53
    • 43% of top AI performers have established a clear AI strategy.53
    • 66% of businesses report revenue growth through AI adoption.53
    • AI has led to revenue increases in 56% of HR sectors.53
    • Global spending on AI was around $342 billion in 2021, with projections of an 18.8% growth rate in 2024, aiming for $500 billion.54
    • 42% of companies are exploring future AI applications.55
    • 91.5% of leading firms continuously invest in AI.56
    • 63% plan to maintain or boost their AI and ML budgets in 2023.57
    Did you know? Netflix saves $1 billion annually through AI and ML in content recommendations.58
    • AI is anticipated to create 12 million more jobs than it replaces.55
    • By 2025, the AI industry may need 97 million specialists.59
    • AI and ML automation have improved operational efficiency by an average of 40% across sectors.60
    • 82% of organizations now require machine learning skills.61
    • AI and ML will generate $4.4 trillion in business value by 2025.62
    • The global machine-learning platforms market is expected to reach $31.36 billion by 2028.63
    • The natural language processing market could grow from $26.42 billion in 2022 to $161.81 billion by 2029.64
    • North America comprises 36.8% of the global AI market share in 2022.65
    • By 2025, nearly 100% of enterprises will be implementing AI in some form.66
    • 25% of companies are turning to AI due to labor or skill shortages.67
    • 49% of organizations apply ML and AI in marketing and sales to identify prospects and gain customer insights.68
    • In sales and marketing, 31% of ML and AI users report revenue and market share growth.68
    • 66% of marketing leaders find automation and ML allow their teams to prioritize strategic activities.69
    • 78% of marketers welcome automation and ML for the extra focus it allows on priorities.70
    • Due to machine learning, leading agencies have reallocated over 30% of their time to strategic efforts.71
    • The clinical trials sector leads in AI healthcare market revenue, contributing 24.2% in 2021.68
    • AI and ML can reduce 70% of drug discovery costs.72
    • ML solutions can predict COVID-19 outcomes up to 95% accuracy 20 days in advance.73
    • The AI in the Banking, Financial Services, and Insurance (BFSI) market is projected to hit $15.32 billion by 2028, with a 29.6% CAGR from 2022-2028.68
    • 80% of banks recognize AI and ML's potential, with 75% of large banks implementing AI strategies.74
    • 60% of the financial services sector has integrated at least one AI capability.75
    • AI and ML could save North American banks $70 billion by automating middle-office tasks by 2025.76
    • Insurance AI platform revenues are expected to increase by 23% to $3.4 billion from 2019 to 2024.77

    Where Machine Learning is Most Utilized

    Uses Percentage (%)
    Risk Management 82%
    Performance Analysis and Reporting 74%
    Trading 63%
    Automation 61%

    The so-called “Black Box Dilemma" in AI happens when we can't see how an AI system works inside. This is a problem because it makes it hard for both users and creators to understand why the AI makes certain decisions or does certain things.

    Without knowing how it works, we can't fix mistakes or make sure it's fair. To solve this, we need ways to make AI systems more transparent and easy to understand, so we can trust them better and use them responsibly. 

    If AI lacks transparency, it becomes difficult to trust its decision-making process, understand the factors it considers, and identify any biases that might affect its outcomes.

    • 76% consider applying AI and ML in stock market workflows.87
    • 93% of businesses see AI as a critical driver for growth and innovation in manufacturing.78
    • Only 9% of manufacturing firms meet their expectations with AI and ML projects.86
    • By the end of 2024, AI-enabled enterprises will react 50% faster than peers to customers, competitors, and partners.79
    • 92.1% of companies report positive returns on data and AI investments.80
    • AI could boost global GDP by 14% (or $15.7 trillion) by 2030.81
    • 45% of the economic gains by 2030 are expected from AI-driven product improvements.82
    • Companies focus on building effective AI teams through retraining (68%), hiring skilled talent (58%), and recruiting from universities (49%).83
    • Essential AI and ML skills include coding (35%), understanding governance (34%), and data analytics (33%).84
    • Across 26 countries, AI is projected to create 97 million new jobs by 2025.85

    AI and machine learning have become indispensable in the workplace, streamlining operations and enabling more informed decision-making. By automating routine tasks, these technologies free employees to focus on complex problem-solving and innovation, enhancing productivity and job satisfaction.

    Furthermore, they offer insights into previously inaccessible data, guiding strategies that drive business growth. As we transition to discussing the challenges in automation, it's crucial to consider how integrating these advanced technologies requires careful planning and adaptation to maximize benefits and mitigate risks.

    Challenges in Automation Statistics

    The pressure to integrate sophisticated automated systems into our daily workflows intensifies as technology evolves, pushing companies to adapt or fall behind.

    This shift isn't just about keeping up with the competition; it's about enhancing efficiency, reducing human error, and, ultimately, unlocking new possibilities for innovation and growth. Understanding and overcoming these challenges is essential for any organization to thrive in the modern economy.

    • In the US, workers between the ages of 16 and 24 experience the most significant average exposure to the risk of automation, standing at 49%.88
    • There is a yearly increase of 14% in automated jobs, significantly impacting junior workers.89
    • By the close of 2024, automation is anticipated to encompass 69% of all managerial tasks.90
    • More men than women are likely to be affected by automation, with 28% of employed men and 24% of women at risk of job loss by the end of 2023.89
    • Automation may affect 38% of jobs in the US, 35% in Germany, 30% in the U.K., and 21% in Japan.91
    • Technical difficulties lead to the failure of 90% of automation initiatives. In comparison, 37% fail due to elevated implementation expenses, and a lack of a comprehensive vision or strategy accounts for the failure of 25%.27
    • Resistance to change is the third most significant challenge in implementing automation.27
    • 45% of companies utilizing AI and robotics face integration and deployment issues.92
    • 31% of respondents are concerned about labor displacement and job loss due to automation and artificial intelligence.93
    • By 2030, 47% of jobs in the United States will have a high risk of automation-related displacement.94
    The Biggest Challenges Organizations Face When Implementing Automation

    Automation presents its own hurdles, from the steep learning curve associated with new technologies to the risk of job displacement in various industries. Moreover, ensuring the security of automated systems and maintaining human oversight remain critical challenges. This journey towards automation demands a balanced approach, blending innovation with mindful consideration of its broader impacts.
    • A lack of knowledge and training about automation is the most significant barrier to adoption, with 39% of marketers affected.95
    • Annually, inefficient processes result in organizations forfeiting between 20 and 30% of their revenue.96
    • The use of surgical robots is expected to lead to a 2% decrease in surgeon jobs between 2019 and 2029.97
    • A 20% increase in translation and interpretation jobs, driven by AI-powered translation software, is anticipated between 2019 and 2029.98
    • By 2040, lab-grown meat could represent one-third of all meat consumption in the US, affecting the cattle and plant-based alternatives industries.99

    Navigating the automation challenges is crucial for modern workplaces aiming to stay ahead. It's not just about adopting new technologies; it's about integrating them in ways that make sense for our teams and goals.

    Automation brings efficiency and accuracy to tasks that once bogged down human workers, freeing them to focus on innovation and problem-solving. Ultimately, embracing these challenges is critical to creating a more dynamic, productive, and satisfying work environment.

    Wrapping Up

    These automation and AI statistics highlight a trend towards increased efficiency and productivity across various industries, with market forecasts projecting continued growth for technology like AI.

    Automation technologies offer substantial benefits, including cost reduction, improved accuracy, and enhanced scalability. However, they also pose challenges such as job displacement and ethical considerations.

    It's crucial to recognize that while automation and AI can streamline processes, human oversight and intervention remain essential for ensuring ethical decision-making and maintaining quality standards. Striking a balance between using automation tools like AI and preserving human involvement is key to maximizing the benefits of these technologies while mitigating their potential drawbacks.

    Whatever you are studying right now, if you are not getting up to speed on deep learning, neural networks, etc., you lose. We are going through the process where software will automate software, automation will automate automation.

    Mark Cuban, American Businessman, Television Producer, Investor, and Television Personality

    flair boasts a range of AI and automation features aimed at optimizing various aspects of recruitment and HR management. For example, flair users can optimize the creation of job listings as well as recruitment candidate scoring using flair AI.

    flair AI simplifies the process of creating high-quality job descriptions. Simply input prompts into the Create Job wizard in the flair Recruiting app. Then allow AI to generate engaging and error-free descriptions for recruitment purposes.

    Recruiters can also utilize artificial intelligence in candidate screening to speed up the hiring process. flair AI can score a candidate's resume and cover letter on a scale of 0 to 100, comparing them directly to the job requirements. Think of our AI as an additional pair of eyes that helps identify candidates who meet key requirements.

    ​​Our AI support is designed to complement the efforts of HR professionals, working alongside them to enhance their workflow. It assists in identifying candidates who meet key criteria, boosting efficiency without replacing the human element crucial to the hiring process.

    flair's commitment to automation reflects a broader trend towards digital transformation in HR, offering insights and tools that are shaping the future of work.

    Book a demo today

    Frequently Asked Questions

    Q1. What are the benefits of automation?

    The benefits of automation include increased productivity, efficiency, and accuracy; reduced operational costs; improved safety; enhanced quality and consistency of products or services; and the ability to perform tasks that are beyond human capabilities due to speed, size, or endurance.

    Q2. What are the different types of automation?

    There are primarily three types of automation:

    • Fixed Automation (Hard Automation)
    • Programmable Automation
    • Flexible Automation (Soft Automation)

    Each type offers different levels of flexibility and adaptability to change, depending on the specific application.

    Q3. What is the difference between automation and robotics?

    Automation is a broader concept that includes the use of control systems and technologies to operate machinery and processes with minimal human intervention. Robotics, on the other hand, refers specifically to the design, construction, operation, and application of robots for performing automated tasks. Robotics is a subset of automation.

    Q4. What are the ethical considerations of automation?

    Ethical considerations of automation include concerns about privacy, security, employment impacts, and the potential for increased inequality. Ensuring that the benefits of automation are widely distributed and that there are measures in place to support those adversely affected is critical for ethical implementation.

    Q5. What is the future of automation?

    The future of automation is closely tied to advancements in artificial intelligence (AI), machine learning, robotics, and the Internet of Things (IoT). These technologies are expected to drive more intelligent, adaptive, and autonomous systems, further transforming workplaces, enhancing productivity, and creating new industries.


    1. Future Market Insights
    2. Grand View Research
    4. OECD (The Future of Work Brief)
    5. ProfileTree
    6. Gohire
    7. Medium
    8. ReturnGo
    9. Zippia
    10. PwC
    11. Databricks (MIT CIO Generative AI Report)
    12. Thomas International
    13. HR Vision Event
    14. Fetcha
    15. G2
    16. LinkedIn
    17. McKinsey & Company (Executive Summary)
    18. LinkedIn
    19. Formstack
    20. PR Newswire
    21. Office for National Statistics
    22. SP Automation & Robotics
    23. Workona
    24. NextMSC (Global Opportunity Analysis and Industry Forecast)
    25. Kissflow
    26. World Economic Forum
    27. Kissflow
    28. LeadSquared
    29. American Psychological Association
    30. The National Law Review
    31. Matican Group
    32. MarTech Alliance
    33. Upwork
    35. MarketingProfs
    37. Grand View Research
    38. LinkedIn
    39. LinkedIn
    40. LLCBuddy
    41. WebinarCare
    42. Harvard Business Review
    43. Forbes
    44. ProVision WMS (The Future of Warehousing Report)
    45. Gartner
    46. Workato
    47. PwC
    48. MarketSplash
    49. McKinsey & Company
    50. Webroot (Knowledge Gaps Executive Summary)
    51. ContractPodAI
    52. VNMT Solutions
    53. Imaginovation
    54. Business Wire
    55. McKinsey & Company
    56. HR Curator
    57. Mailbutler
    58. McKinsey & Company
    59. PinkNews
    60. Hostinger
    61. Edvancer Eduventures
    62. McKinsey & Company
    63. Institute of Electrical and Electronics Engineers
    64. Upwork
    65. Precedence Research
    66. Forrester (Operationalizing AI Report)
    67. Forbes
    68. Intuition
    69. Think with Google
    70. Medium
    71. Think with Google
    72. Insider Intelligence
    73. Springer
    74. Loeb & Loeb LLP
    75. McKinsey & Company
    76. Insider Intelligence
    77. Mordor Intelligence
    78. Deloitte (AI Manufacturing Application Survey)
    79. Oracle (Infobrief)
    80. Juliety
    81. PwC (Sizing the Prize Report)
    82. PwC (Artificial Intelligence Study)
    83. ITChronicles
    84. SnapLogic
    85. FairPlanet
    86. Deloitte (AI Adoption in Manufacturing Report)
    87. Statista
    88. Brookings (AI Report)
    89. Windward Studios
    90. Gartner
    91. Wikipedia
    92. Flobotics
    93. Cflow
    94. ScienceDirect
    95. Influencer Marketing Hub
    96. LinkedIn
    97. JSTOR
    98. Interpreters and Translators
    99. Euronews
    100. ScienceDirect
    101. Nucleus Research
    102. CMSWire

    Free demo

    The only HR Software without Limitations

    Enter the world of HR

    Join flair’s newsletter to receive the latest tips & trends in the HR world.