Customer Support

Find out how to seek assistance and keep up to date on our customer service features.

flair Customer Support

Customer Service Support

Customer support is an essential part of the flair service. Your HR experience matters to us. Need help with your Salesforce-powered flair HR or Recruiting apps? Our remote customer service agents are ready to provide assistance.

How Customer Support Access Works on Salesforce
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Get specialized support for implementation and queries. All you need to do is grant flair access to the applications. Here’s how to allow a helpful flair customer service agent temporary access to your app:

  • In your flair app on Salesforce, go to Settings located under your user icon and profile image at the top right of the screen
Grant Access
  • Next, select Grant Account Login Access from the dropdown menu on the left side of the page
  • Once on the Grant Account Login Access page, simply choose how long you would like flair.hr support to have access to your app
Customer Support Access
  • You can choose a time between one day and one month under the Access Duration tab
  • Once you have made your decision, click Save, and support access will be granted. It’s important to note that you may withdraw access at any time.
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