eNPS Surveys and Smiley Check-Ins
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Engaged employees are more motivated, more productive, and more likely to stay with your company. That’s why it’s important to regularly measure employee engagement and take steps to increase it.
eNPS (employee net promoter score) surveys and smiley check-ins are two quick and easy ways to monitor employee engagement.
What Are eNPS Surveys and Smiley Check-Ins?
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An eNPS survey aims to find out how satisfied employees are with their company. It is typically based on one simple question, such as “How likely are you to recommend [company name] as a workplace to a friend or colleague?”.
The respondents give you a score out of 10, which allows you to calculate and measure your eNPS over time.
A smiley check-in allows you to gauge your employees’ moods and feelings by asking simple questions. Employees can then share their opinion by choosing a happy, sad, or neutral face. The simplicity of the answers encourages respondents to take part and allows you to track employee sentiment over time.
Let’s take a look at how to create these surveys using flair.
How To Create an eNPS Survey or Smiley Check-In
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To create an eNPS survey or smiley check-in, open the flair HR app in Salesforce and navigate to the Engagement tab. Next, follow these steps:
- Click Surveys and then New Survey to get started
- Select which kind of survey you would like to create, give your survey a name, and then write your survey question
- Next, decide whether you want the survey to be compulsory or not and whether to allow respondents to add a comment to their rating
- Finally, choose a start date and define how often the survey should be repeated if required