How the reference letter generator works
Choose who the letter is for: a former employee, a current employee (the letter is then written in the present tense) or an intern. If you only want to confirm the facts, pick a confirmation of employment, which states the role and dates without any assessment.
Enter the name, job title, dates and main responsibilities, then choose the overall level: exceptional, strong or solid. You can adjust individual areas such as expertise, way of working or leadership. The generator builds the assessment, a matching recommendation and a closing with an offer to answer questions.
Edit the finished text as you like, then download it as a Word file or save it as a PDF through the print dialog. Print it on company letterhead and sign it.
What to include in an employee reference
A good reference letter confirms the job title and dates of employment, describes the main responsibilities, assesses performance and working relationships with concrete examples, and ends with a clear recommendation and contact details. Keep it to one page.
Only write what you can back up. A reference that is too positive can mislead a future employer; one that is unfairly negative can harm the employee. If you cannot give a positive assessment, a factual confirmation of employment is the safer choice.
Employees in Germany, Austria or Switzerland
In the DACH countries a reference is not a courtesy but a legal right. Employees in Germany are entitled to a written Arbeitszeugnis when they leave, Austria has the Dienstzeugnis, and in Switzerland employees can ask for an Arbeitszeugnis at any time. These letters follow their own conventions and coded language, so use the German-language generators for them.
Reference letter phrases by level
These are the phrases the generator uses for each level. A strong reference is specific: name the person's responsibilities and results, keep every statement accurate, and make sure the recommendation at the end matches the rest of the letter.
Initiative and commitment
| Level 1 | He/She showed exceptional initiative and was fully committed to the goals of our company at all times. |
|---|---|
| Level 2 | He/She showed a high level of initiative and commitment to the goals of our company. |
| Level 3 | He/She showed initiative and was committed to the goals of our company. |
Expertise and development
| Level 1 | He/She brought outstanding, in-depth expertise to the role, applied it with great confidence and continuously expanded his/her skills through further training. |
|---|---|
| Level 2 | He/She brought sound expertise to the role, applied it confidently and regularly expanded his/her skills. |
| Level 3 | He/She had solid expertise, applied it reliably and took part in further training. |
Way of working
| Level 1 | He/She always worked extremely carefully, reliably and conscientiously. Even under heavy workloads, he/she kept a clear overview and consistently found excellent solutions. |
|---|---|
| Level 2 | He/She always worked carefully, reliably and conscientiously, kept a clear overview under pressure and found good solutions. |
| Level 3 | He/She worked carefully and reliably and kept an overview even under pressure. |
Results
| Level 1 | His/Her results were consistently excellent and exceeded our expectations in every respect. |
|---|---|
| Level 2 | His/Her results were consistently very good and fully met our expectations. |
| Level 3 | His/Her results met our expectations. |
Leadership
| Level 1 | As a manager, he/she led the team with great foresight, motivation and clear goals, delegated effectively and developed every team member. The team consistently delivered outstanding results. |
|---|---|
| Level 2 | As a manager, he/she led the team prudently and motivated it well, delegated clearly and supported team members in their development. The team consistently delivered good results. |
| Level 3 | As a manager, he/she led the team prudently and motivated its members. The team met its targets. |
Overall performance
| Level 1 | Overall, his/her performance was outstanding in every respect. |
|---|---|
| Level 2 | Overall, his/her performance was very good. |
| Level 3 | Overall, his/her performance was good and fully met our requirements. |
Working relationships
| Level 1 | He/She was highly regarded by managers, colleagues and clients alike as an open, helpful team player whose conduct was exemplary at all times. |
|---|---|
| Level 2 | He/She was well regarded by managers, colleagues and clients as a helpful team player whose conduct was always impeccable. |
| Level 3 | He/She maintained good working relationships with managers, colleagues and clients and always behaved appropriately. |
Recommendation
| Level 1 | We are very sorry to see him/her go. I recommend him/her without reservation and would gladly work with him/her again. |
|---|---|
| Level 2 | We are sorry to see him/her go, and I recommend him/her highly. |
| Level 3 | I am happy to recommend him/her and wish him/her every success. |
Legal basis and sources
- United Kingdom: there is generally no legal duty to give a reference, but an employer who gives one owes a duty of care to make it true, accurate and fair (Spring v Guardian Assurance plc [1994] UKHL 7). Regulated financial services firms have their own regulatory reference rules.
- United States: no federal law requires employers to provide references; many companies only confirm dates of employment and job title.
- Germany: § 109 GewO gives employees the right to a written Arbeitszeugnis; Austria: § 1163 ABGB (Dienstzeugnis); Switzerland: Art. 330a OR.